We are proud members of Virtuoso, the industry’s leading luxury travel network. This elite status allows us to provide our clients with VIP service at the best hotels, resorts and cruises around the world. 

 

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Client Testimonials

We value our close relationship with all of our clients, and take pride in receiving their accolades. 

2017 Testimonials:

We've been working with Natalie for several years on the recommendation of a friend. She has been thorough, responsive to our needs and patient. When a cruise was cancelled because the cruise line ran our ship aground (!) and this was not covered by insurance, she never stopped calling and emailing them until we had a full refund. This is why you use an agent. She is our advocate at all times and gets us the best rooms and upgrades.

- Suze, May 24, 2017

Barbara was great. She knows a broad range of vacation properties well. What I think she does really well is get to know her client and what they like. She spent a lot of time asking me questions about what I and my wife as well as family like. She then matches us with the best property. For example my wife and I just returned from St Barths where Barbara had us stay at the Le Guanahani. She knew we liked Caneel Bay in St John and Little Dix Bay in Virgin Gorda and sent us to LG. We loved it. We visited other hotels on the island friends had recommended and Barbara steered us away from them and I am glad she did. She has a good sense of what works best for her clients. Her staff and concierge service top notch also.

- Brian Matthews

 

This is the exceptional privacy we were able to have on the beach!

 

 

 

 

 

 

 Barbara was the perfect navigator and expediter for our last minute trip. Mechanics and logistics were perfectly orchestrated and implemented. Resort met --and beat--our requirements and expectations. A+++

- Very pleased clients from Pelham

This was my first time booking a trip using a travel agent. I had spoken to some in the past, but the process never progressed past initial meetings. I am so happy that we spontaneously stopped by Bayside Travel that day and met with Carlos. Carlos was professional, approachable, and dependable throughout the entire process. He was also punctual and thorough. He did a tremendous job planning our vacation, as well as communicating what to expect and what to do in case of emergencies. Everything went perfectly, and I was never left with any questions. We will absolutely use Carlos's help planning future trips. I will also refer him to friends, as well.

 - Laura M.K., Bronxville, NY

As always, Iris & Carlos were incredibly helpful & professional. Thank you.

- Joe M., Pelham

Our travel advisor was extremely helpful in planning our trip to Bermuda. We booked it pretty late and all requests we had were fulfilled . Everyone in Barbara's office is as friendly and helpful as well.

- Todd & Laura, Pelham

Bayside Travel once again recommended a property that delivered everything I wanted form this trip and made lasting memories for my family. The team as always made it seamless from flights to airport transfers to concierge service so that vacation was really a vacation.

- Bruce D, New Rochelle

I have used Bayside for years and they are fabulous. Their expertise is a welcome relief in an unbounded internet world of too many choices. They have planned everything from a 2 week holiday in Italy to a long weekend in Puerto Rico to hotel only to flight only trips for me. I like their flexibility and knowledge base. I don't go anywhere without them helping me!

- Susan M, Pelham 

Never a bad trip. Bayside works well as a unit and give terrific service.

-Martha M., Pelham

  • I like to use Bayside Travel because I like to use someone who knows the destination and the resort because when you go online it's unreliable. I like to know an expert has vetted the area and resort. Bayside Travel advisors travel extensively, approve of the resort and recommend.
  •  I prefer to have someone else do the work of transferring mileage points between credit cards and frequent flyer accounts; it's very frustrating to go through that entire process. It's worth the fee.
  • It's nice to know that when something goes wrong, you have someone to go to to rectify the situation.
  • Lastly, it's comforting to know that if there is a medical issue or an emergency that the travel agency has dedicated personnel to deal with the insurance carrier that likes to take your money but doesn't like to make good on claims even when there's plenty of evidence that there's a legitimate claim
  • Also Bayside Travel uncovered money in a Sandals fund that we would never have known was there amounting to a $250 savings!"

- Shirley Rubin

 

Below is a small sample of some other client compliments that we have received.

  

Aaron and I wanted to thank you and your team for putting together the honeymoon of a lifetime! We had such a blast in Belize. It was the perfect combination of relaxation in Placencia at the Turtle Inn (our attendant, Abraham, was terrific), adventure in the Pine Ridge mountain reserve at Blancaneaux (the ATM tour was unbelievable) and snorkeling through the beautiful coral reefs in Ambergris Caye at The Phoenix. And, our inter-country travel throughout Belize couldn't have been easier; we really appreciate all of your coordination with Tropic Air. Thanks so much again for everything.

- All best, Joanna and Aaron

 

 

 

“Barbara and the team at Bayside have planned the best vacations for my family. I know the moment I walk in the door I am treated like a member of the family! Our recent family cruise (nine of us) was one of the most wonderful trips we have ever been on. Thanks for all you do!” 

-Cathy Schaeffer and family

 


 

 

“My husband and I have received impeccable service from Bayside Travel on several occasions. We are extremely satisfied with their dedicated staff and their infinite knowledge!”

-Carmen Maria & America 
Mongiello 

 

 

 

 

“I love the friendly, prompt, personal and reliable service.”

-Julie Leffell 

 

 


 

“I can’t thank you enough for all of your above and beyond efforts to put together our last minute vacation get-away. I’m still laughing over the 25th birthday special at the Conrad, which we would not have secured without your initiative. Please know that we will continue recommending Bayside Travel to our friends!”

-Karen Isaac


 

“It was a great trip….we were pleased with the arrangements, [the guides] were always there when they said they would be and the guides and drivers were patient and friendly. Thank you very much for all your work in making this happen. It was a very memorable vacation.”

 

-Liz and Kay Killlingsworth

 

 

 

 

“Just arrived home from Antigua and I didn’t want to forget to say “thank you” to you and your staff for the wonderful arrangements you made on our behalf. Everything went well and a special thank you for the lovely platter of fresh fruit along with your note that greeted us upon arrival. I should have expected such a lovely gesture from you.”


-Joe Illigasch

 

 Iris is the best. She gets it all done and then some. She is diligent about sending detailed arrangements with a friendly happy attitude. Wouldn't go anywhere else.

 - Patty F., Jan 2016

Iris thinks of everything. Dinner reservations, airport, car service, spa services, you name it...she is on it. Vacations are stress free because I know that she has thought of everything beforehand!

 - Cynthia A, March 2016

Iris booked our honeymoon for us with very little input as we didn't know much about Hawaii and didn't have the time to do our research. Our flights were all timed well and Iris worked to get us the best seats possible. Our hotels were awesome and we were able to take advantage of a special rate that included breakfast that I would have never known about on my own. We highly recommend Iris and look forward to booking our next trip!

 - The McKee's, 2015

Natalie planned us another great trip out to Paws Up in Montana. We'd been looking for a fun outdoor adventure, but we were traveling with 8 children, some very small, so we needed something that was super fun but also structured for kids. Natalie found the perfect fit for us. Everyone in our party had a wonderful time. And all the details were prepared perfectly by Natalie.

 - Emily K., Sept 2016

Couldn't have asked for a better person to plan our trip. We had a wonderful time. Everything worked out flawlessly. Cruise and Paris accommodations were both fabulous. Flights and train arrangements worked out just fine. Natalie took care of every detail. Thanks so much!

- Joanie K., July 2015